Agenda

• Welcome and Opening Remarks – Robert C. Chandler
• Keynote: Sorting Reality from Hype: Creating Rules for Social Media Crises – W. Timothy Coombs
• Now is Too Late: Utilizing Social Media for Situational Awareness – Brian Gray
• Tweeting Through Disaster, On a Shoe String: NOAA Social Media During #Sandy – David Miller and Genevieve Contey
• Appearances Do Matter: Leadership in a Crisis – Jane Jordan-Meier
• The Challenge: Getting the Most from Media During the Demands of a Crisis – John Cox

Breakout Sessions

• Reputation and Image Repair: Carrie Scanlon – Sink or Swim: A Crisis Communication Case Study on USA Swimming’s Response to Sexual Abuse Allegations Among Its Coaches.
• News Media: Martin Ndlela – Police Leadership in Extreme Contexts: Media Coverage of the Twin Terror Attacks in Norway.
• Social Media: Arlyn Elizee –  Social Media Use During Hurricane Season 2012 – including Sandy
• Impact of Communication Technology: Jim Satterfield – Gazopted: The role of social media in a successful crisis PR response
• Reputation and Image Repair: JD Wallace, Denise Ferguson and Robert Chandler – Effectiveness in Image Repair: Comparisons of Public Relations and Journalistic Perceptions of Message Strategies Deployed in Post-Scandal/Post-Crisis Public Communication.
• News Media: Kimiko Akita – Crisis in Context: Military Response to and Media Framing of the (Latest) Rape in Okinawa.
• Social Media:  Kristin Saling and Karen Freberg – Commanding Influence: Social Media Command Centers Create Influence and Trust in a Crisis Situation.
• News Media: Ron LaBrec – Gunfire on the Potomac: A Crisis Communication Case Study on when inaccurate reporting creates a crisis in the Post 9/11/01 era.
• Impact of Communication Technology:  George Musambira and Samuel Muwanguzi – Monitoring and Reporting Ebola and Marburg Virus Outbreaks in Uganda:  How NICTs are Turning the Tide in the Management of Epidemics
• Professional Practices: Phil Lambert – The Relationship of Crisis Communication and Shareholder Value.
  

• Keynote: Dealing with Press during Crises: A Real Life Muckraker Tells All – Jerry Mitchell
• When “Crisis” Becomes the Norm: Image Repair Strategies for Today’s Merged Media – Stan Polit
• Case Study Live – an interactive experience – Jim Satterfield, Ann SanCartier and Karen Masullo
• Seminole County’s Response to Trayvon Martin Events – Alan Harris and William Litton
• Plenary: Crisis as Opportunity: Encouraging Post-Crisis Organizational Renewal – Karen Barone

Breakout Sessions

• Reputation and Image Repair: Ashley Schroeder, Lori Pennington-Gray and Carla Barbierie – The Development of A Tourism Area Response Network in Machu Picchu, Cusco Region, Peru.
• Professional Practices: Owen Kulemeka – Crisis Communication, Millennials and the College Classroom: Lessons Learned Teaching Future Crisis Managers How to Handle Crisis Communication.
• Crisis Communication as Ethical Failure: Julian Clarke – 96 Souls RIP – The 1989 Hillsborough  Football Double Tragedy.
• Reputation and Image Repair: Carrie Scanlon and Colin Lawler – A Fall from Grace: A Crisis Communication Case Study Penn State’s Use of Social Media during the Jerry Sandusky Scandal.
• News Media: Maria Paula Martinez – Digital Media: The End of Media Concentration in Columbia?
• School Safety Mary Myers and Kristin Davis – State University Online Crisis Communication Plans
• Evolving Media:  Edward (Ted) M. Kian – Devolving into Paparazzi or Reporting Historic News? Challenges Facing Traditional Sport Media in Covering Sexual Orientation in the Web Age.