2014 Conference

2013 Conference

2013 International Crisis and Risk Communication Conference

Monday, March 4, 2013

Pre-Conference Workshops

8:00-12:30 – Survival Skills Tactical Training – LJT Associates, Inc.

1:00-5:30 – Crisis Communication Boot Camp presented –Jane Jordan–Meier

6:00 – Welcome Reception – Holiday Inn, UCF

Tuesday March 5, 2013

8:00-8:30 – Continental Breakfast

8:30-5:00 – Conference sessions General Sessions

  • Welcome and Opening Remarks – Robert C. Chandler
  • Keynote: Sorting Reality from Hype: Creating Rules for Social Media Crises – W. Timothy Coombs
  • Now is Too Late: Utilizing Social Media for Situational Awareness – Brian Gray
  • Tweeting Through Disaster, On a Shoe String: NOAA Social Media During #Sandy – David Miller and Genevieve Contey
  • Appearances Do Matter: Leadership in a Crisis – Jane Jordan-Meier
  • The Challenge: Getting the Most from Media During the Demands of a Crisis – John Cox


Breakout Sessions

  • Reputation and Image Repair: Carrie Scanlon – Sink or Swim: A Crisis Communication Case Study on USA Swimming’s Response to Sexual Abuse Allegations Among Its Coaches.
  • News Media: Martin Ndlela – Police Leadership in Extreme Contexts: Media Coverage of the Twin Terror Attacks in Norway.
  • Social Media: Arlyn Elizee –  Social Media Use During Hurricane Season 2012 – including Sandy
  • Impact of Communication Technology: Jim Satterfield – Gazopted: The role of social media in a successful crisis PR response
  • Reputation and Image Repair: JD Wallace, Denise Ferguson and Robert Chandler – Effectiveness in Image Repair: Comparisons of Public Relations and Journalistic Perceptions of Message Strategies Deployed in Post-Scandal/Post-Crisis Public Communication.
  • News Media: Kimiko Akita – Crisis in Context: Military Response to and Media Framing of the (Latest) Rape in Okinawa.
  • Social Media:  Kristin Saling and Karen Freberg – Commanding Influence: Social Media Command Centers Create Influence and Trust in a Crisis Situation.
  • News Media: Ron LaBrec – Gunfire on the Potomac: A Crisis Communication Case Study on when inaccurate reporting creates a crisis in the Post 9/11/01 era.
  • Impact of Communication Technology:  George Musambira and Samuel Muwanguzi – Monitoring and Reporting Ebola and Marburg Virus Outbreaks in Uganda:  How NICTs are Turning the Tide in the Management of Epidemics
  • Professional Practices: Phil Lambert – The Relationship of Crisis Communication and Shareholder Value.

5:00 – Networking Reception

Wednesday March 6, 2013

8:00-8:30 – Continental Breakfast

8:30-5:00 – Conference sessions General Sessions


Breakout Sessions

  • Reputation and Image Repair: Ashley Schroeder, Lori Pennington-Gray and Carla Barbierie – The Development of A Tourism Area Response Network in Machu Picchu, Cusco Region, Peru.
  • Professional Practices: Owen Kulemeka – Crisis Communication, Millennials and the College Classroom: Lessons Learned Teaching Future Crisis Managers How to Handle Crisis Communication.
  • Crisis Communication as Ethical Failure: Julian Clarke – 96 Souls RIP – The 1989 Hillsborough  Football Double Tragedy.
  • Reputation and Image Repair: Carrie Scanlon and Colin Lawler – A Fall from Grace: A Crisis Communication Case Study Penn State’s Use of Social Media during the Jerry Sandusky Scandal.
  • News Media: Maria Paula Martinez – Digital Media: The End of Media Concentration in Columbia?
  • School Safety Mary Myers and Kristin Davis – State University Online Crisis Communication Plans
  • Evolving Media:  Edward (Ted) M. Kian – Devolving into Paparazzi or Reporting Historic News? Challenges Facing Traditional Sport Media in Covering Sexual Orientation in the Web Age.