Research
University of Mumbai
India
Noumaan Qureshi is pursuing his Ph.D from Department of Communication and Journalism, University of Mumbai, India. Cultural context in crisis communications is his area of interest for study. He has work experience in the healthcare domain, and in consulting side in public relations
“Crisis Communications Decision Making: Articulating The Role Of Communications Person“
Crisis literature endorses having a crisis team with cross-functional representation to deal with crisis. People from functional roles and CEO or representative are identified to be part of the team. Beyond the head quarters of the organisations, a structured team may not exist in all geographies, and may be developed need basis. This research proposes a framework for crisis communications decision making and role for the communications person as part of the crisis team in such markets