Ligia Stroe is a 3rd year PhD Student in the field of Communication Sciences at SNSPA, with a bachelor’s degree in Communication and PR and a Master’s Degree in Social Media and Online Marketing. She has 6 years of experience as a communication professional and the research theme of her thesis is based on the impact of artificial intelligence on crisis communication practices

Breakout Session 6: March 9, 1:00-2:15 PM
Developers versus practitioners: Models and practices for social media listening in crisis communication.