William Nowling is a Phd candidate at Wayne State. He has significant experience as a strategic communication professional with more than 25 years experience helping people and organizations understand and navigate change and crisis. His article, Sensemaking and crisis revisited: the failure of sensemaking during the Flint water crisis was recently published in the Journal of Applied Communication Research.
Breakout Session 3: March 8, 2:45-4:00 PM
Perspectives on post-crisis communication theories of resilience and renewal.