Corina Buzoianu is currently an associate professor at SNSPA, Romania teaching crisis communication, social media crisis communication and qualitative research in the field of communication.

Breakout Session 6: March 9, 1:00-2:15 PM
Developers versus practitioners: Models and practices for social media listening in crisis communication.

Top Student Papers: March 9, 2:30-3:30 PM
Brand promise and stakeholders’ expectations: Towards new understandings of social media crisis communication.