Living in a World of Constant Automation Brings Changes to Our Lives

Today the idea of automation is a familiar and common aspect of our every day lives. If you call a big company today, an automated answering machines will be on the other side of the phone to assist you instead of an adult. Some answering machines will even be able to listen to your questions and answer them or direct to the right place. For example, if you call an Internet company like Charter, it will solve your internet problems without ever transferring you to an actual customer service representative. The contact of human life has been slowly lost in many aspects. While this is convenient for companies, as a client I would rather speak with a person. This is just one of the many changes that automation has brought into our lives.

I have been working in the hotel industry for many years. Just 12 years ago, rooms used to be opened with an actual key. Hotel rooms then were opened with a card that was scanned in case they needed to be changed or fixed. Today, at the main resorts in Orlando, the keys have been completely automatized. A computer is in charge of all the keys, whether they need to be changed or fixed. In many cases, no human needs to intercede to help these guests. Automation will keep happening and the changes that it will bring are as unknown to us as they were to the people in 1950s.

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